Eduardo787
Posts: 1572
Joined: 1/14/2020 From: Monterrey Mexico Status: offline
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quote:
ORIGINAL: Eduardo787 12 La Gravette De Certan 2020 that showed up in McAllen a couple of weeks ago showed up in Monterrey today. A Catholic Priest that happens to be my neighbor that goes every month to McAllen to talk to Catholic Hispanics in McAllen went to my office and picked them up. Just to imagine the picture of a priest picking up wine at an office cracks me up Surprise surprise surprise! Just opened the box for my 12 La Gravette 2020. There were 12 bottles of La Gravette inside, the invoice said 12 bottles for the 2020 Gravette, I was charged for 12 bottles of 2020 La Gravette, but inside I found 12 bottles of the 2019 of La Gravette. Ok, whats the big issue? you might think.....well.... it is a big issue since the wine is already in Mexico and I am not that interested in the 2019 vintage since the 20s are much more interesting as critics have said. I have no clue if as a Mexican I can travel and take 12 bottles back to the USA and possibly send them back. Have no idea how the alcohol tax works, but every time I travel to the USA by car I am asked if I am carrying any alcohol with me and there is a small office where it says Alcohol Tax just a few feet away from the CBP officers. Wrote to the shop telling them what happened and telling them the ordeal that I am not an American and that the wines are not in the USA. I am still interested in buying the 2020s but now I also have 12 2019s that although good, it was not what I wanted. I have no idea what kind of plan the store would lay out. What are your thoughts ? What is a win win situation here as far as you see it. I perfectly undertand that it is a very unique situation and errors occur, but the error is 100% from their side and well, if they want to continue doing business with me they have to throw something other than " return the wines to us and we will send the correct vintage ". For me a good solution would be to give me a good discount in the 20s and keep the 19s. This is a shop that has a very high rating for customer service and the BBB and I really expect a solution that would leave me happy so I continue doing business with them in the future. Lets see tomorrow or Friday what they say...
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I can´t be happier than drinkling wine with my friends
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